Privacy Policy

CosplayCloud is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
cosplaycloud.test
info@cosplaycloud.be

Personal data that we process

CosplayCloud processes your personal data if you use our services and/or because you provide them to us yourself.

An overview of the personal data if you use this website:
– Internet browser and device type
– IP address

An overview of the personal data that we process if you voluntarily make them available to us by using one of our services:
– First name and surname
– Date of birth
– Address details
– Telephone number
– E-mail address
– Other personal data that you actively provide when registering for a photography pass or shoot registration.

Special and/or sensitive personal data that we process
Our website and/or service has no intention of collecting information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at info@cosplaycloud.be and we will delete that information.

For what purpose and on what basis we process personal data
CosplayCloud processes your personal data for the following purposes:
– Processing your personal actions that violate the regulations of the event.
– To be able to call or e-mail you if this is necessary to be able to perform our services.

Automated decision making
CosplayCloud does not make decisions on the basis of automated processing on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a person (e.g. an employee of CosplayCloud) being involved.

How long we retain personal data
CosplayCloud does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data are collected. CosplayCloud ensures that data is not kept longer than 3 months after the event for which this data is used took place.

Sharing personal data with third parties
CosplayCloud does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into an agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. CosplayCloud remains responsible for these processing operations.

Cookies, or similar techniques, that we use
CosplayCloud only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. They also enable us to optimise our website. You can unsubscribe from cookies by setting your Internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser’s settings.

Viewing, adjusting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by CosplayCloud and you have the right to data transfer. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation named by you.

You can send a request for inspection, correction, deletion, data treatying of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@cosplaycloud.be.

To ensure that the request for inspection has been made by you, we ask that you enclose a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

How we secure personal data
CosplayCloud takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification (MD5 hashing). If you have the impression that your information is not properly secured or there are indications of misuse, please contact us at info@cosplaycloud.be.